EXECUTIVE CAREER BIOGRAPHY
Focus on quality and efficiency combined with genuine concern and commitment to those who work for him has been the hallmark of Vipul Patel’s career. His management expertise spans from a full range of operational functions such as: HR, IT, P & L, accounting, administration, customer service, brand development and project management. Add to this his marketing expertise, insight for creating a product valued by customers and ability to keep his product current, Vipul is a well-rounded business leader equipped and driven to handle any situation.
Vipul has been exposed to the hospitality industry since he was a child whose father owned and operated his own motel. He would help his father run frontdesk, clean the swimming pool, and on the weekends help his mother clean rooms. Vipul understands value of hard work and dedication.
His management career started when he was promoted to Pharmacist in Charge at Revco Pharmacy. He was responsible for inventory management, hiring, firing and training employees, customer service, reporting to federal regulators and maintaining financial budget. In 1997, Vipul came on board officially to manage the Days Inn Stone Mountain. He hit the ground running. First boosting the morale of the team and then renewed a sense of dedication and loyalty in the team. He benchmarked a process of quality improvements and put in place a customer focused workforce that resulted in a decrease staff turnover, increase in guest satisfaction and overall operating profits. Being a practical visionary and looking to expand, Vipul planned and developed the Country Inn & Suites in Stone Mountain. He opened the Country Inn & Suites in 2003 and managed all aspects of the operations. As always, he was able to improve quality while reducing operational costs. Due to his diligence and attention to detail, the Country Inn & Suites Stone Mountain continues to enjoy a high ranking by customers and the brand. Under his leadership, the Country Inn & Suites remains an award winning hotel in its brand since it opened. In 2007, Vipul established his own hotel management company after the acquisition of a Holiday Inn Express and a Comfort Inn. In both cases, he continues to exceed the brand standards and aims to continue to exceed guest satisfaction. Vipul has put together an exceptional management team that is guest focused, product driven, analytical and has excellent problem solving skills.
In an effort to provide support to the local community, Vipul joined the Park Place Community Association as a board member and become involved with the Hwy 78 Community Improvement District which focuses on commercial and residential growth surrounding Highway 78. He ensures each of his hotels are good corporate citizens by volunteering the hotels to be vocational training sites for the department of special services, supporting the local churches, schools and Humane Society and encourages the employees to volunteer their time to local organization such as Girl Scouts of Greater Atlanta.
Heritage Academy High School, · Columbus, MS 1989
Auburn University, Auburn, AL B.S. Pharmacy · Magna Cum Laude 1994
Exceptional Hospitality · CEO - (Provide hotel support and create best experience for the guest) - 2007-Present
Country Inn & Suites Stone Mountain · General Manager - (Manage all departments of the hotel operation) - 2003-2007
Days Inn Stone Mountain · General Manager - (Manage all departments of the hotel operation) - 2001-2004
Days Inn Stone Mountain · Front desk Clerk - (Check-in and check-out guest, make reservation and handle customer issues) - 1997-2001
CVS Pharmacy · Staff Pharmacist - (Filled prescription and advise patient) - 1998-2003
Revco Pharmacy · Pharmacist in Charge - (Filled prescription, advised patient, managed all financial aspects, handle customer issues) - 1996-1998
Big B Drugs ·Staff Pharmacist - (Filled prescription and advise patient) - 1994-1996
Country Inn & Suites President’s Award 2014
Country Inn & Suites President’s Award 2013
Holiday Inn Express Renovation Award 2013
Country Inn & Suites President’s Award 2012
Country Inn & Suites President’s Award 2011
Country Inn & Suites President’s Award 2009
Country Inn & Suites President’s Award 2008
Country Inn & Suites President’s Award 2007
Country Inn & Suites Friends Hosting Friends Award 2007
Country Inn & Suites Sales Growth Award 2005
Country Inn & Suites Sales & Marketing Award 2005
Country Inn & Suites Gold Standard Award2005
Days Inn Chairman’s Award for Quality 1999-2007
Days Inn Chairman’s Award for Quality 2009
Country Inn & Suites General Manager of the Year Regional2004