Kataki (Kate-Key) Patel is an operations manager who works with EH to maximize its hotels bottom line, economically improve its physical condition, and better satisfy its guests. Kataki believes in a hands on approach to operations and is passionate about delivering the best guest experience possible. Kataki has 14 years of industry experience starting with the front desk, Director of Sales, General Manager for multiple hotels and now as an operational manager for EH. Kataki holds an Honors BA in Anthropology from York University and a SSW Honors degree from Seneca College from Toronto Canada. Kataki is also certified as a General Manager from Choice Hotels, Radisson Hotels Group and IHG.